Case study


Conducting an interview using the PADAPAC method. 360° simulations (VR), conducted in French.

Here, the user-learner is an advisor in a BRED branch, in his office. He receives a customer.

Several situations have been created. In the first, Mrs. Soleil pays an unexpected visit to discuss inheritance tax.

Secondly, Mr. Précis has made an appointment to discuss financing a property.

For these two conversation simulations, the BRED employee must use the PADAPAC method to complete the appointment, i.e. go through 7 steps:

🔹 Preparation

🔹 Home

🔹 Discovery

🔹 Discovery agreement

🔹 Proposal

🔹 Argumentation

🔹 Conclusion

Format: 360° simulations, in French.

Pitchboy enables us to improve the training of our wealth management advisors by putting them in real-life customer situations. The solution enables our staff to train freely, developing their skills in terms of both customer relations and product knowledge. This is a solution for the future, and new use cases are already planned.
Eric Lehrmann