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Here, the user-learner is an advisor in a BRED branch, in his office. He receives a customer.
Several situations have been created. In the first, Mrs. Soleil pays an unexpected visit to discuss inheritance tax.
Secondly, Mr. Précis has made an appointment to discuss financing a property.
For these two conversation simulations, the BRED employee must use the PADAPAC method to complete the appointment, i.e. go through 7 steps:
🔹 Preparation
🔹 Home
🔹 Discovery
🔹 Discovery agreement
🔹 Proposal
🔹 Argumentation
🔹 Conclusion
Format: 360° simulations, in French.
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