DRHAT

These exercises in virtual situations enable users to become aware of the importance of preparing and conducting an interview in a conflict management situation. In addition to the theoretical advice and lessons already given during their initial training, these exercises, which support group discussions and role-playing, add undeniable value to the quality and performance of the teaching provided, enabling the learner to put himself in a personal situation while learning. If the user is autonomous to do and redo as many times as he wishes these exercises to improve his interview (reactions, attitudes, vocabulary, arguments, ...), it also allows the trainer to provide help and recommendations on the pedagogical level. ‍ While perfection in this field does not exist, it is always possible to improve to be even more effective in establishing one's authority and legitimacy.