Bouygues Telecom

Developed in partnership with Learning Tribes, these 360° simulations (VR) are designed to offer an innovative teaching method, integrated into initial training and adapted to each employee.

Here, the user-learner is an advisor in a Bouygues Telecom store, who has to welcome and advise a customer by asking her the right questions. The customer, Mrs Fournier, enters the store.

Several simulations have been created for :

🔹 change of internet or mobile operator,

🔹 box troubleshooting,

🔹 a move,

🔹 loss of cell phone.

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Bouygues Télécom's aim is to develop the verbal, para-verbal and non-verbal posture of its employees, to provide customers with a quality relational experience.

Target: salespeople and sales promotion managers
Format: 360° simulations (VR), produced in French.