Case study


Welcoming and communicating with RATP users. 360° conversation simulation.

The user-learner is a bus driver, immersed in his working environment, i.e. inside a bus at a stop.

This 360° simulation contains three situations:

- welcome situation
- disturbed situation
- changeover during journey

Target: all RATP network drivers (Machinistes receveurs - 16,000 people), on the occasion of the Bus Nomade initiative.
Format: 360° simulation, in French.