Case study


Practice greeting passengers in an SNCF service area with a 360° conversation simulation.

The user-learner is an SNCF station agent. In this 360° simulation, he or she is in the Montparnasse station, in a service area. A customer enters.

Several situations:

- High-traffic period, the customer wants to exchange his ticket for an imminent trip.
- During a low-traffic period, the customer wants to buy a ticket for a trip 2 months away.

Format: 360° simulation in French