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The user-learner is an SNCF station agent. In this 360° simulation, he or she is in the Montparnasse station, in a service area. A customer enters.
Several situations:
- High-traffic period, the customer wants to exchange his ticket for an imminent trip.
- During a low-traffic period, the customer wants to buy a ticket for a trip 2 months away.
Format: 360° simulation in French
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